We're Here to Help with All Your Casino Questions
We value your feedback and are here to assist with any questions about casinos, pokies, or our reviews. Our team typically responds within 24 hours during business days.
You can request a casino review by using the contact form above and selecting "Casino Review Request" as your subject. Please provide the casino name, website URL, and any specific concerns or features you'd like us to investigate.
We occasionally accept guest content from industry experts. Please contact our editorial team at editorial@pokiesinsider.com with your article idea, writing samples, and credentials for consideration.
If you're experiencing issues with a casino we've reviewed, please contact us immediately. Include details about the problem, your username, transaction IDs, and any communication with the casino's support team.
While we're not licensed counselors, we can provide information about professional help resources. For immediate assistance, contact Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au.
We earn commissions when readers sign up at casinos through our links. However, this never influences our reviews - we maintain editorial independence and only recommend casinos we would play at ourselves.
We aim to respond to all inquiries within 24 hours during business days. Urgent matters receive priority attention.
Your personal information is kept strictly confidential and never shared with third parties without your consent.
Our team of industry experts provides knowledgeable, accurate responses to all your casino and pokies questions.
We value feedback and suggestions from our readers. Your input helps us improve our content and services.
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Emergency casino complaints are monitored 24/7
Pokies Insider
Sydney, Australia
We operate as a digital-first company
Primary: English
We welcome inquiries in other languages and will do our best to assist or find appropriate resources.
Pokies Insider is an independent review site. We are not affiliated with any specific casino or gambling operator. Our goal is to provide unbiased information to help players make informed decisions.